How to Cancel QuickBooks Online Subscription
QuickBooks Online is a popular accounting software that offers a range of features to manage finances for businesses of all sizes. However, there may come a time when you no longer require its services and need to cancel your subscription. In this article, we will guide you through the process of canceling your QuickBooks Online subscription and answer some common questions related to cancellation.
Canceling QuickBooks Online Subscription:
1. Log in to your QuickBooks Online account using your login credentials.
2. From the homepage, click on the gear icon located in the top right corner.
3. Select “Account and Settings” from the dropdown menu.
4. On the left-hand side, click on the “Billing & Subscription” tab.
5. Under the “QuickBooks” section, click on the “Cancel Subscription” hyperlink.
6. Follow the on-screen instructions to complete the cancellation process.
7. You may be offered a discount or incentive to stay with QuickBooks Online. Evaluate these options before proceeding with cancellation.
8. Once the cancellation process is complete, you will receive a confirmation email.
Common Questions and Answers about Canceling QuickBooks Online Subscription:
1. Can I cancel my QuickBooks Online subscription at any time?
Yes, you can cancel your QuickBooks Online subscription at any time. There are no restrictions or penalties for canceling.
2. Will I receive a refund if I cancel my subscription before the end of the billing period?
No, QuickBooks Online does not provide refunds for partial usage of a billing period. However, you will have access to your account until the end of the billing period.
3. Can I reactivate my canceled QuickBooks Online subscription?
Yes, you can reactivate your canceled QuickBooks Online subscription within 90 days of cancellation. After this period, you will need to sign up for a new subscription.
4. What happens to my data after canceling my QuickBooks Online subscription?
Your data will remain intact and accessible for one year after canceling your subscription. After one year, your data will be deleted permanently.
5. Can I export my data before canceling my QuickBooks Online subscription?
Yes, you can export your data from QuickBooks Online before canceling your subscription. QuickBooks provides tools to export your data in various formats for easy migration.
6. Can I transfer my data to another accounting software after canceling my QuickBooks Online subscription?
Yes, you can transfer your data to another accounting software after canceling your QuickBooks Online subscription. Most accounting software platforms provide import tools that can help you migrate your data seamlessly.
7. What happens if I have multiple companies under my QuickBooks Online subscription?
Canceling your QuickBooks Online subscription will affect all the companies associated with your account. You will no longer have access to any of the companies.
8. Can I cancel my QuickBooks Online subscription if I have an outstanding balance?
Yes, you can cancel your QuickBooks Online subscription even if you have an outstanding balance. However, you will still be responsible for paying the remaining balance.
9. Will canceling my QuickBooks Online subscription delete my company file from my computer?
No, canceling your QuickBooks Online subscription will not delete your company file from your computer. The company file is stored locally on your computer and is not affected by canceling the subscription.
10. Will canceling my QuickBooks Online subscription cancel any integrated third-party apps?
Canceling your QuickBooks Online subscription will not automatically cancel any integrated third-party apps. You will need to cancel those subscriptions separately.
11. Can I cancel my QuickBooks Online subscription over the phone?
No, QuickBooks Online requires users to cancel their subscription through the online platform. There is no option to cancel over the phone.
Canceling your QuickBooks Online subscription is a straightforward process that can be completed within a few minutes. Make sure to consider all the factors before canceling to ensure a smooth transition to any alternative accounting software you may choose.